Privacy Policy
L14 OÜ ("Louis Fourteen", "us", "we", or "our") operates the services available through our website https://l14.digital/ (the “Site”) and https://l14.digital/ mobile application (the “Service”).
This page informs you of our policies regarding the collection, use, processing, and disclosure of data that identifies or is associated with you (your "Personal Information") when you use our Service.
For the purposes of the General Data Protection Regulation (GDPR), L14 OÜ is the data controller of the Personal Information we hold about you. We will not use or share your information with anyone except as described in this Privacy Policy. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
If you make a payment for our products or services on our Site or App, the details you are asked to submit will be provided directly to our payment provider via a secured connection. We will not pass any debit/credit card details to third parties.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use (“Terms”), accessible at https://l14.digital/ terms.
We work with partners who facilitate reservations at some restaurants, hotels, chauffeur services, travel, flights, etc. ("Booking Partners") and third parties that provide payment services to you through the interface provided by our Service ("Payment Providers”).
By agreeing to the Terms, you are also agreeing to allow Booking Partners to use your personal data for the purpose of providing you the requested services. By using this https://l14.digital/ Site and agreeing and accepting the Terms, you agree to this Privacy Policy. We take appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://l14.digital/ cannot guarantee the security of any information that is disclosed online. If you do not agree to this Privacy Policy, do not accept the terms of service and you may not use the L14 OÜ Site, , and/or L14 OÜ’s Services.
Information Collection and Use
While using our Service, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. Personal Information may include, but is not limited to:Your email address
Your first and last name
Your phone number
Your Bank Identification Number (BIN)
Additional information you disclose in requests or conversations while using the Service.
The list below sets out in more detail the categories of Personal Information we collect about you and how we use that information.
1. Contact Details
We collect contact information such as your name, your email address, your telephone number, and addresses associated with you, your account, or reservations you make with us. We use your contact details to communicate with you directly about the Services we provide, to facilitate our Service to you, and to process queries, issues, or concerns you or other users of our Site or Service might have. When making reservations, bookings, or other required actions necessary to provide a requested service, we will transfer your contact information to the applicable Booking Partner. When you choose to make a payment using a Payment Provider through our Service, we will also disclose your contact information, such as your name, telephone number, and email address, to the Payment Provider and/or the Booking Partner’s payment services provider to verify your identity so that your payment can be processed and your payment card charged the transaction amount. 2. Payment and Transaction Information
We may ask you to provide us your payment card details ("Payment Information") and transfer such information to the applicable Booking Partner to facilitate making your reservation and/or fulfill your request. When you choose to pay at an establishment using the Service, you will need to provide your Payment Information. Your Payment Information is provided directly to the Payment Provider. By providing your Payment Information, you consent to the Payment Provider and the Booking Partner using your Payment Information for the purpose of processing your payment. Your Payment Information will be securely stored by the Payment Provider for ease of use in future transactions using the Service. We do not collect or store any payment card details and do not at any time receive your payment. When you choose to pay an establishment using the Service, we and our Payment Provider will record this transaction. We will record what items you purchased and the amount you paid. We and our Payment Provider may use this information for analysis relating to the Services; for instance, identifying the cost of an average transaction at the establishment or obtaining general information about the restaurant market. We use this information to provide benefits to you in accordance with our Terms and to send marketing communications to you (for more information on marketing communications please see the "Communications" section below). 3. Social or Phone or Email Sign-On
If you connect a social network, such as Facebook, Twitter, or Instagram, to our Site or Service, we will collect Personal Information from the social network in accordance with your privacy settings for that network. The connected social network may provide us with information including, but not limited to, your name, username, profile picture, gender, user ID, age range, language, country, followers’ names, and any other information you have agreed to allow third-party apps to access. We will use the Personal Information provided to help create a profile for you on our Site or Service and, where we provide the functionality, we will use the information collected to assist you in sharing your experiences on our Site or Service with your friends, followers, and/or contacts on the social network. We may also use the connection between the social network and our Site or Service to provide you with updates on the social network that are relevant to the account established on the Service or promotion you are taking part in. Such updates will only be provided with your consent. We will not post to your social network or to your friends, followers, or contacts without your consent. 4. App Login Details In order to ensure the security of your account, we will store the location in which you established your account. 5. Your Preferences We store information about the preferences you establish for notifications, marketing, content, and how the Site or Service are displayed. We will use your preference settings for the purpose of providing or muting notifications, marketing messages, and features on our Site or Service. 6. Information About Your Location As part of our Service, we make suggestions and provide content based on the location data you provide to us. Other than information you choose to provide to us, we do not collect information about your precise location. To ensure that our suggestions and content are as relevant as possible, the Internet Protocol ("IP") address of the computer, tablet, smartphone, or other device you connect to our website or app may help us determine your approximate location. We may store the location data you provide to help improve and customize our Service and extract analytics regarding the use of our Service using location data. For example, analyzing how many users make a booking based on our location-based suggestions or in which location(s) our Service is used most often. For the avoidance of doubt, this will be no more precise than the city, state, or country in which you use your device. We may use an approximate location to ensure content on the site is relevant to the city, state, or country you are in. We will not collect or track data regarding your exact location unless you are using our service with our consent. If you give us permission to use and store information about your precise location, we use this information to improve and customize our Service. 7. Log Data We collect information that your browser sends each time you visit our Service ("Log Data"). This Log Data may include information such as your device’s IP address, browser type, browser version, pages visited, time spent on pages of Site or Service, and the date of your visit, as well as other information. In addition, we may use third-party services that collect, monitor, and analyze this type of information to increase our Site and Service’s functionality. These third-party service providers have their own Privacy Policies addressing how they use and store such information. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other information. We use information about how you use and connect to the website or app to present the website or app to you in the most effective manner for your device. We also use the information we collect about how you use and connect to the website or app to determine products and services that may be of interest to you for marketing purposes. 8. All Personal Information We will use the Personal Information we collect to monitor and improve the Service and Site, as well as our procedures and processes. We will also use the Personal Information we collect to help us develop new products and services. Where necessary, we will seek your express consent for the use of your Personal Information for these purposes. Our use of your Personal Information for the purposes of improving and developing the Service, the Site, and procedures and processes will not result in the procurement of Personal Information that was not previously publicly available being made public on our Site or Service. We may anonymize and aggregate any of the information we collect, so that it does not identify you directly. We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Site/Service, and developing new products and features. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.